Contract Services

Commercial governance for automation programs across Australia and New Zealand. From targeted upgrades to national-scale rollouts. Grounded in real-world delivery and deep contract fluency.

Deep Contract Expertise

We've delivered and governed some of the most complex automation programs in Australia and New Zealand, from both the client and vendor side. We understand where contracts commonly break down between builders, automation providers, and client-side integration responsibilities.

And we know how to lock in protections before they result in delays, cost blowouts, or both. We know how small oversights become major failures, and how to contain them before they do.

We've supported national brands with contract development, vendor alignment, and scope clarity across base build, automation integration, and commissioning, using AS4910 and AS4920 frameworks.

What It Is

Structured contract review, drafting, and active governance across automation programs. What's signed must match what's delivered, no exceptions.

We work within the real-world constraints of your warehouse, not just the paper contract. We remove ambiguity in deliverables, sequencing, and responsibility across builders, integrators, software vendors, and automation partners.

Why Clients Use This

Before issuing RFPs or negotiating vendor scope

To align technical scope with commercial protections

To lock in deliverables, sequencing, and risk allocations before mobilisation

To validate contract deliverables during program execution

To prevent uncontrolled delays, variations, or shifting test obligations

How We Help

Drafting, review and governance of AS4910 and AS4920-based contracts

Scope alignment between builder, integrator, and client teams

Risk allocation and variation management strategy

System testing clearly defined in contract, including factory, site, and user acceptance phases.

Clear sequencing across base build, automation, and go-live

Dispute avoidance through commercial clarity and clear staging

Real Results

We’ve delivered and are actively governing contract structures across complex automation programs including:

  • A global luxury goods distribution centre with high-value intralogistics constraints

  • A national retailer building a centralised automated distribution centre to replace multiple manual fulfilment sites 

  • A nationwide automotive parts distributor executing a staged build program across New Zealand and Australia

Our role in these projects has directly shaped contract outcomes, risk containment, and operational recovery. 

  • Prevented go-live delays by introducing a phased launch model and embedding it into the contract

  • Contained variation risk through early sequencing, deliverables staging, and clear system performance acceptance criteria

  • Protected commercial outcomes on both client and vendor sides through structured governance and real-time contract enforcement

  • Supported recovery and retesting after failed acceptance cycles without triggering capex overrun

Need contract clarity before you commit?

Let’s review your current structure and protect your delivery from Day 1.